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Contact Us for Orders or Returns
Call for Assistance
1-800-654-3085
You can call our friendly staff to assist you with your
order. Monday thru Friday between the hours of 10:00am
till 5:00pm CST.
Email for Assistance
orders@charmnjewelry.com
60 Day Money Back Guarantee
Charm n Jewelry
wants you
to be 100% satisfied with your Jewelry purchase or you
may return it no questions asked for an exchange or
full refund. Returned items must be less than 60 days
from original date of purchase. All items returned must
be in original unused condition and will be inspected
before credit is issued.
Charms
that have been personalized or
engraved
"May
Not"
be returned.
Return items must
include packing slip and packaged in a safe manor to
avoid being damaged. Returned items must be insured and
should be shipped by United States Postal Service, FedEx
or DHL with signature required. This will allow you to
track your return's progress.
All returns are credited
within 7 days upon receiving them.
Shipping
cost
"Are
Not Refundable".
NOTE:
Orders being returned that received Free Ground Shipping
will be charged $1.95 Orders that received 2-3 business
day shipping will be charged $5.95.
Mailing Returns by
(Fastest Way to Receive refunds.)
CNJ Inc
Return Dept
20770 US Hwy 281 N 108-459
SAN ANTONIO, TX
78258
Mailing Returns by
CNJ Inc Return Dept
20770
US Hwy 281 N 108-459
SAN ANTONIO, TX
78258
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