Visa/MasterCard:
Your Visa/MasterCard card has a 3-digit security code found on the back of your card, listed after your credit card number in the signature area. This number is required by PayPal to process your credit card purchase as an added security measure.
American Express
Your Amex card has a 4-digit number in the lower front of your card. This number is also required by PayPal to process you credit card purchase as an added security measure.
Engraving & Monogramming
Setup and First 8 Characters of Engraving FREE!
Additional Characters $1.00 Each (Charged Separately)
"NOTE: Engraving or Monogramming will VOID our Return Policy"
Engraving is available in Block or Script. Block engraving uses all CAPITAL LETTERS, and Script uses both Capital and Lower-Case Letters. Due to size and pace constraints, charms are limited to the number of characters that may be engraved.
For most charms we suggest BLOCK engraving for clarity, visibility and readability.
ENGRAVING - BLOCK
ENGRAVING - Script
MONOGRAM engraving is available in Block or Script.
MONOGRAM FREE 3 CHARACTERS ONLY
Additional Characters $1.00 Each (Charged Separately)
NOTE: YOU MUST PUT (MONOGRAM) in parentheses before the initials to be engraved otherwise they will all be the same size.
Typically, monograms have the last name initial in the center, flanked by the first name and middle name initials. When placing a (MONOGRAM) engraving order, the Middle Initial (Will be Larger and Centered)
MONOGRAM - BLOCK
MONOGRAM - Script
MONOGRAM - BLOCK
MONOGRAM - Script
Free Shipping
Orders valued at $25.00 or more will be shipped FREE via UPS ground or First Class mail. Faster shipping options are available also. Once your order has been shipped we will e-mail you a tracking number and provide a link that will take you to the proper carrier and track your package for you.
FedEx Standard Overnight, arriving next business day after shipping from Charm n Jewelry $17.75 (call for Saturday delivery $27.75)
FedEx 2Day arriving two business days after shipping from Charm n Jewelry $12.75
USPS Priority Mail arriving 3 business days after shipping from Charm N Jewelry $12.75
UPS Ground arriving 7 to 10 business days after shipping from Charm n Jewelry $5.95
Jewelry is often given for special occasions, so we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an alternate shipping address to help you maintain your surprise; see below.
Alternate Shipping address
If you will not be home to sign for your order, Charm n Jewelry can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order over $250 of merchandise to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To expedite your order, simply call your credit card issuing bank and provide them with your alternate shipping address. Once your order is delivered you can cancel the alternate shipping address at any time.
Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
60 Day Money Back Guarantee
Charm n Jewelry wants you to be 100% satisfied with your Jewelry purchase or you may return it no questions asked for an exchange or full refund. Returned items must be less than 60 days from original date of purchase. All items returned must be in original unused condition and will be inspected before credit is issued.
Charms that have been personalized or engraved "May Not" be returned.
Return items must include packing slip and packaged in a safe manor to avoid being damaged. Returned items must be insured and should be shipped by United States Postal Service, FedEx or DHL with signature required. This will allow you to track your return's progress. (PLEASE DO NOT USE UPS)
All returns are credited within 7 days upon receiving them.
Shipping cost Are Not Refundable
NOTE: Orders being returned that received Free Ground Shipping will be charged $1.95 Orders that received 2-3 business day shipping will be charged $5.95
Return address - Please return your package to:
Charm N Jewelry, Inc.20770 US Hwy 281 N 108-459
San Antonio, TX 78258
Assistance in returns You can call our friendly staff to assist you in returning your order. Monday thru Friday between the hours of 10:00am till 5:00pm CST at 1-800-654-3085.
Word & style number search suggestions.
Word & Number search feature to help you find the charm your looking for.
Looking for "Border Collie Dog charm", using border collie will result in that particular charm, using just collie will result in border collie and all collie charms. Using the general term dog, you will get all breads of dogs and related items like: dog bone, fire hydrant, dog tags & dog sled.
Looking for "Sweet 16 charms" or "Birthstone charms", using sweet 16 will result in sweet 16 charms, using birthstone will result in birthstone charms. Using the general term birthday will result in all items related to birthdays.
Looking for "Boy or Girl Head charms", using boy head will result in "no charm found" using boy will result in boys head charms, full body charms and boy confirmation charms. Using the general term baby will result all charms related to boys & girls.
Using "Style Number search", if you would like to compare or view a charm or charms and have the 4 digit style number of the charm or charms, enter the 4 digit style number to go directly to that charm. If you have multiple style numbers, place a comma after each 4 digit style number.
Shortest & most general terms get the best results. If you are still having trouble locating a charm and would like assistance please contact us.